WEBVTT
1
00:00:00.080 --> 00:00:02.319
The topics and opinions expressed in the following show are
2
00:00:02.319 --> 00:00:03.960
solely those of the hosts and their guests, and not
3
00:00:04.000 --> 00:00:06.919
those of W fourcy Radio. It's employees are affiliates. We
4
00:00:06.960 --> 00:00:10.039
make no recommendations or endorsements for radio show programs, services,
5
00:00:10.080 --> 00:00:12.400
or products mentioned on air or on our web. No
6
00:00:12.519 --> 00:00:15.439
liability explicitor implies shall be extended to W four CY
7
00:00:15.519 --> 00:00:18.199
Radio or it's employees are affiliates. Any questions or comments
8
00:00:18.239 --> 00:00:20.480
should be directed to those show hosts. Thank you for
9
00:00:20.519 --> 00:00:22.000
choosing W four cy Radio.
10
00:00:29.960 --> 00:00:33.359
Churchill said, those who failed to learn from history are
11
00:00:33.359 --> 00:00:36.719
condemned to repeat it. Kevin Helen N believes that certainly
12
00:00:36.799 --> 00:00:41.280
applies to business. Welcome to Winning Business Radio here at
13
00:00:41.560 --> 00:00:45.600
W four cy Radio. That's W four cy dot com
14
00:00:45.799 --> 00:00:48.000
and now your host, Kevin Helen M.
15
00:00:53.359 --> 00:00:55.920
Thanks for joining in again today. I am Kevin Hallanan
16
00:00:56.039 --> 00:00:59.280
and welcome back to Winning Business TV and radio on
17
00:00:59.520 --> 00:01:03.520
W four cyd dot com. We're streaming live on talkfour
18
00:01:03.640 --> 00:01:06.200
tv dot com, and of course we're available on Facebook.
19
00:01:06.200 --> 00:01:10.159
We're streaming live that's at Winning Business Radio, and we
20
00:01:10.239 --> 00:01:13.120
are available in podcasts after the live show in pretty
21
00:01:13.159 --> 00:01:17.280
much whatever platform is your favorite for podcasts. That's YouTube
22
00:01:17.280 --> 00:01:20.319
by Heart, Radio, Spotify, Apple, and the list goes on
23
00:01:20.920 --> 00:01:23.879
the mission of winning business radio and TV. As regular
24
00:01:23.920 --> 00:01:26.879
viewers and listeners know, is to offer insights and advice
25
00:01:27.000 --> 00:01:30.000
to help people avoid the mistakes of others. That's to
26
00:01:30.079 --> 00:01:33.920
learn best practices, the how tos, the what tos, the
27
00:01:34.000 --> 00:01:36.480
what not tos, and I believe to be challenged and
28
00:01:36.519 --> 00:01:39.799
hopefully to be inspired by the successes of others. Those
29
00:01:39.799 --> 00:01:45.239
are consultants, coaches, advisors, authors, founders and owners, entrepreneurs, people
30
00:01:45.280 --> 00:01:49.519
with expertise. But you know, virtually every person, every successful
31
00:01:49.519 --> 00:01:51.200
person that I've ever had a chance to talk to,
32
00:01:51.280 --> 00:01:54.200
has had some form of failure in their lives and careers.
33
00:01:54.719 --> 00:01:56.519
So while we all have to get our knees skinned
34
00:01:56.519 --> 00:01:58.599
once in a while, I'm driven to keep those scrapes
35
00:01:58.599 --> 00:02:01.879
from needing major surgery. Let's endeavor to learn from history
36
00:02:01.920 --> 00:02:04.439
so we don't repeat it. I've spent the better part
37
00:02:04.439 --> 00:02:07.640
of my career equipping businesses to grow from solopreneurs to
38
00:02:07.760 --> 00:02:09.879
small and medium sized companies all the way up to
39
00:02:09.919 --> 00:02:13.039
the fortune fifty. I've seen some of those companies win,
40
00:02:13.120 --> 00:02:15.879
and to varying degrees, I've seen some fail. I've had
41
00:02:15.879 --> 00:02:18.080
the opportunity to rub elbows with some of the highest
42
00:02:18.080 --> 00:02:20.680
performing people around and with some who probably should have
43
00:02:20.719 --> 00:02:24.080
found other professions. In my own businesses, I've had lots
44
00:02:24.120 --> 00:02:26.280
of success, but of course some failures too, and I
45
00:02:26.360 --> 00:02:28.879
like to think I've learned a lot from those experiences.
46
00:02:28.919 --> 00:02:31.520
So you're going to hear from me my opinions and insights,
47
00:02:31.560 --> 00:02:35.560
but I'd rather you hear from others. Those are experts again,
48
00:02:35.599 --> 00:02:39.879
the consultants, coaches, business owners, advisors, authors, and today we
49
00:02:39.919 --> 00:02:42.240
have a treat at least in my opinion. Guys will
50
00:02:42.280 --> 00:02:44.159
let them decide afterwards if it was a treat or not.
51
00:02:44.240 --> 00:02:47.199
I have two guests, both longtime friends and colleagues, Walker
52
00:02:47.280 --> 00:02:50.199
McKay and Matt and Netleton. We the three of us
53
00:02:50.240 --> 00:02:54.439
met over twenty years ago while attending Sandler Conferences in Baltimore, Maryland.
54
00:02:54.879 --> 00:02:58.520
We attended those conferences about three times a year, often
55
00:02:58.599 --> 00:03:02.120
sitting on the same professional development workshops that were designed
56
00:03:02.120 --> 00:03:05.719
to equip us to better help our respective clients and
57
00:03:05.759 --> 00:03:08.080
of course to help them grow their businesses help us
58
00:03:08.120 --> 00:03:11.759
grow our businesses. We also began meeting together at the
59
00:03:11.759 --> 00:03:13.919
past of our bosses at the time with a smaller
60
00:03:13.960 --> 00:03:17.400
group of professionals within the Sandler Universe in a form
61
00:03:17.439 --> 00:03:21.280
of mastermind sessions. They actually called those good to Great sessions,
62
00:03:21.280 --> 00:03:23.240
and it was through those good to great sessions that
63
00:03:23.879 --> 00:03:26.520
the three of us realized the need for mutual accountability,
64
00:03:26.520 --> 00:03:29.039
and so we began meeting every Friday for a number
65
00:03:29.039 --> 00:03:30.360
of years. We'll get into that in a bit, but
66
00:03:30.439 --> 00:03:34.360
for now, here's more about Walker McKay and mattin Nettleton.
67
00:03:35.400 --> 00:03:39.439
After graduating from Washington and Lee University, Walker McKay began
68
00:03:39.599 --> 00:03:42.960
his professional journey in banking. He then transitioned to the
69
00:03:42.960 --> 00:03:45.639
commercial real estate industry, where he spent the next thirteen
70
00:03:45.680 --> 00:03:48.639
plus years honing his skills, business skills, and eventually owning
71
00:03:48.680 --> 00:03:52.039
his own agency. In two thousand and three, he realized
72
00:03:52.039 --> 00:03:54.599
you could make a career of helping other professionals develop
73
00:03:54.719 --> 00:03:58.520
their selling and business skills, and subsequently joined the Sandler
74
00:03:58.599 --> 00:04:02.159
Training Organization in Columbia, South Carolina, where he spent the
75
00:04:02.159 --> 00:04:05.439
next eleven and a half years, stepping away in twenty
76
00:04:05.439 --> 00:04:08.800
fourteen to start the McKay Consulting Group. Walker believes in
77
00:04:08.840 --> 00:04:12.840
the power of intentional transformation. After thirty five years of calling,
78
00:04:12.960 --> 00:04:16.519
networking and continually being referred to hundreds of clients in
79
00:04:16.560 --> 00:04:19.879
over twenty plus years, assisting companies in almost every industry
80
00:04:19.920 --> 00:04:23.399
to build world class sales teams. Walker has designed a
81
00:04:23.439 --> 00:04:27.040
sales system that will consistently close business without the client
82
00:04:27.199 --> 00:04:30.439
feeling like they're selling or the prospect feel like they've
83
00:04:30.439 --> 00:04:33.839
been sold. The system has been customized and personalized for
84
00:04:33.920 --> 00:04:37.279
thousands of clients and hundreds of industries. He's a lifelong salesperson,
85
00:04:37.399 --> 00:04:40.800
coach and creator of the no BS Sales School, where
86
00:04:40.800 --> 00:04:43.360
he teaches and shares has proven secrets to success for
87
00:04:43.439 --> 00:04:46.959
hitting targets, scoring revenue, and gaining the respect one deserves.
88
00:04:47.319 --> 00:04:50.399
Walker is the host of no BS Sales School podcast
89
00:04:50.839 --> 00:04:55.319
Again We're available wherever you can find your podcasts. There,
90
00:04:55.399 --> 00:04:58.439
He's there, and he recently published a book about sales.
91
00:04:58.480 --> 00:05:02.040
It's called Some Will Won't So What Who's Next? And
92
00:05:02.040 --> 00:05:04.279
it's available now in Amazon. We'll talk about that soon.
93
00:05:04.680 --> 00:05:07.439
Walker lives in Columbia, South Carolina with his wife of
94
00:05:07.439 --> 00:05:09.399
twenty five years. Her name is Sally, and they have
95
00:05:09.399 --> 00:05:12.920
two boys who love to fish and hunt. Matt Nettleton's
96
00:05:13.000 --> 00:05:16.240
journey has been shaped by two key key experiences. His
97
00:05:16.279 --> 00:05:20.839
football injuries and discovering his love for sales. The disciplines
98
00:05:20.879 --> 00:05:23.639
he honed on the football field help him thrive in
99
00:05:23.720 --> 00:05:25.720
is first and often regarded as one of the toughest
100
00:05:25.759 --> 00:05:29.800
sales roles, door to door vacuum cleaner sales. His natural
101
00:05:29.800 --> 00:05:32.879
talent led him to high ran ranking sales positions, including
102
00:05:32.920 --> 00:05:35.839
a role at Coca Cola, one of the large world's
103
00:05:35.959 --> 00:05:38.360
largest consumer brands, and later he took on the intense
104
00:05:38.360 --> 00:05:42.360
competition of residential real estate sales. In nineteen ninety nine,
105
00:05:42.639 --> 00:05:45.160
Matt joined Sandler Training as a client, where he found
106
00:05:45.199 --> 00:05:49.600
its structured approach aligned perfectly with his practical mindset, allowing
107
00:05:49.639 --> 00:05:52.720
him to guide others to sales success without relying on
108
00:05:52.800 --> 00:05:57.160
empty motivational slogans. Matt is all about pragmatism. Although his
109
00:05:57.240 --> 00:06:00.600
motto maybe show me the money, he emphasizes the importance
110
00:06:00.600 --> 00:06:02.959
of goals for growth. He says, to do the hard
111
00:06:02.959 --> 00:06:05.519
work of selling, my clients need to believe they can
112
00:06:05.519 --> 00:06:08.399
achieve their goals. He doesn't work with those satisfied with
113
00:06:08.519 --> 00:06:12.480
mediocrity or have a wage slave mentality. I love that,
114
00:06:13.439 --> 00:06:16.920
but rather by following the Sander method, Matt helps clients
115
00:06:17.000 --> 00:06:20.600
enjoy the sales process and achieve results. Faster. As the
116
00:06:20.639 --> 00:06:24.680
president of Sandler DTB, Matt applies the Sandler sales methodology
117
00:06:24.720 --> 00:06:28.720
to help clients significantly improve their revenue performance. Over his
118
00:06:28.800 --> 00:06:31.839
twenty plus year career, He's helped clients generate more than
119
00:06:31.959 --> 00:06:38.680
three point two billion in new revenue across industries like software, SaaS, staffing, agriculture,
120
00:06:38.720 --> 00:06:42.360
trades and entertainment. A Certified instructor with Sandler Training and
121
00:06:42.360 --> 00:06:46.040
certified with Extended disc and Caliber, Matt specializes in sales
122
00:06:46.120 --> 00:06:51.279
organization assessment, sales process development, and leadership leadership program excuse Me.
123
00:06:51.879 --> 00:06:56.800
Matt also hosts the Default Profitable podcast, interviewing successful small
124
00:06:56.839 --> 00:07:00.879
business owners and sharing insights on entrepreneurship. Matt's mission is
125
00:07:00.879 --> 00:07:04.519
to empower and inspire entrepreneurs to grow their businesses, their people,
126
00:07:04.639 --> 00:07:07.240
and themselves. Matt's married to his wife, Jessica, and they
127
00:07:07.240 --> 00:07:10.439
have three children and a poodle in Fishers, Indiana. Guys,
128
00:07:10.800 --> 00:07:13.560
welcome to winning business. That's all we have time for.
129
00:07:14.000 --> 00:07:15.480
Just kidding long.
130
00:07:15.279 --> 00:07:18.120
Haimes hot, Dang, that was a lot that.
131
00:07:18.279 --> 00:07:21.120
Was, but it's worth it. People need to understand kind
132
00:07:21.120 --> 00:07:23.920
of where you're coming from. So appreciate you guys being here.
133
00:07:24.079 --> 00:07:26.480
I know how busy you are. I want to start here.
134
00:07:26.519 --> 00:07:29.199
Though all of us grew up in sales, the three
135
00:07:29.199 --> 00:07:31.639
of us did, although in different industries. Take a minute
136
00:07:31.720 --> 00:07:33.920
each of you, Matt, why don't you go first, talk
137
00:07:33.959 --> 00:07:36.279
about how each of you got into sales as a career.
138
00:07:38.000 --> 00:07:44.680
So I grew up in Pransport, Pennsylvania. My dad ran warehouses,
139
00:07:45.279 --> 00:07:49.040
and so I got my first jobs were moving heavy
140
00:07:49.120 --> 00:07:53.800
things in warehouses. And because you know, big dumb guy,
141
00:07:53.839 --> 00:07:57.319
I can move heavy stuff, I'm good to go. Unfortunately,
142
00:07:57.399 --> 00:08:01.199
when I was playing college football, ruptured all ligments and
143
00:08:01.240 --> 00:08:04.240
tendons in both my thumbs nice and so I had
144
00:08:04.279 --> 00:08:07.920
to take a I had to have my thumbs fixed,
145
00:08:08.639 --> 00:08:11.199
and I was not allowed to lift anything over twenty
146
00:08:11.240 --> 00:08:16.319
five pounds for twelve weeks. When I said to the doctor,
147
00:08:16.399 --> 00:08:19.759
who's going to give me spending money for college? He said, listen,
148
00:08:19.800 --> 00:08:21.560
I'm fixing your thumbs. I don't know what you're asking
149
00:08:21.600 --> 00:08:24.959
me for. I'm like, well, I lift heavy stuff. That's
150
00:08:24.959 --> 00:08:27.720
how I make money. My parents aren't giving me any money,
151
00:08:28.199 --> 00:08:31.199
he said, I don't know. Look in the newspaper, and
152
00:08:31.240 --> 00:08:34.000
I answered a job that said good money, limited effort,
153
00:08:34.679 --> 00:08:38.039
and ended up selling vacuum cleaners. Door to door, limited effort,
154
00:08:38.360 --> 00:08:41.000
limited effort, which was great because I would worked eight
155
00:08:41.039 --> 00:08:44.320
hours a week perfect.
156
00:08:46.159 --> 00:08:48.320
I got in sales for all the wrong reasons I was.
157
00:08:50.279 --> 00:08:53.679
I was in college, I had lots of friends. I
158
00:08:53.720 --> 00:08:56.720
could drink beer with anybody. People were like, oh, you
159
00:08:56.759 --> 00:08:58.720
can talk to anybody, You've got lots of friends. You
160
00:08:58.759 --> 00:09:02.039
should go into sales. You're you're great. It can be
161
00:09:02.240 --> 00:09:05.600
natural of things, a natural which are as we all
162
00:09:05.759 --> 00:09:09.000
can laugh now, three of the absolute worst reasons to
163
00:09:09.039 --> 00:09:13.080
go into sales. And my success absolutely reflected that.
164
00:09:15.000 --> 00:09:15.399
So I was.
165
00:09:15.519 --> 00:09:18.799
I started in the banking business, a job that I
166
00:09:18.879 --> 00:09:21.799
was really not qualified for. I was a snot those
167
00:09:21.879 --> 00:09:23.440
kids from college, and all of a sudden, I was
168
00:09:23.480 --> 00:09:26.360
managing a branch somewhere with all these people who are
169
00:09:26.360 --> 00:09:30.320
older than me. And anyway it was I don't don't
170
00:09:30.320 --> 00:09:32.679
remember if I quit or got fired, but didn't last long.
171
00:09:32.720 --> 00:09:34.879
I went to the moved the commercial real estate business
172
00:09:35.840 --> 00:09:38.519
very quickly to go and make my fortune. And I
173
00:09:38.519 --> 00:09:44.000
remember the training that I got there was there's the desk,
174
00:09:44.720 --> 00:09:48.039
there's the street, those are buildings, go sell some. That
175
00:09:48.159 --> 00:09:50.200
was my That was my first year training, and the
176
00:09:50.279 --> 00:09:54.720
advanced training was you need to be the smartest guy
177
00:09:54.720 --> 00:09:58.200
in the room and the biggest asshole in the room.
178
00:09:58.600 --> 00:10:00.679
I was pretty good at being number too, not so
179
00:10:00.799 --> 00:10:03.600
good at being number one, and that really was a
180
00:10:03.679 --> 00:10:06.080
great advice. It didn't turn out any great advice for me,
181
00:10:06.240 --> 00:10:09.720
so I struggled along with that until I got some help.
182
00:10:11.120 --> 00:10:13.360
So the joke is, have you told your parents you're
183
00:10:13.399 --> 00:10:15.320
in sales yet? Right?
184
00:10:16.639 --> 00:10:16.759
No?
185
00:10:16.759 --> 00:10:18.799
No, I'm waiting for Thanksgiving at the end of the meal.
186
00:10:19.120 --> 00:10:22.720
So my story is, you guys have heard it. But
187
00:10:23.200 --> 00:10:26.519
I was in school for electrical engineering and my dad
188
00:10:26.559 --> 00:10:28.200
tapped me on the shoulder said hey, I need a
189
00:10:28.240 --> 00:10:31.879
sales guy. And my dad and I hadn't been close
190
00:10:31.919 --> 00:10:33.120
at the time, and I thought it was a great
191
00:10:33.120 --> 00:10:35.679
opportunity to spend more time with him, and it turned
192
00:10:35.679 --> 00:10:39.000
out that that turned out to be true. But he said,
193
00:10:39.159 --> 00:10:40.399
you know you're going to be a sales guy. Well,
194
00:10:40.440 --> 00:10:42.840
I didn't know anything about selling. I had done some things.
195
00:10:42.919 --> 00:10:45.200
I'd sold seeds door to door as a boy scout
196
00:10:45.240 --> 00:10:47.720
to make some money, and you know, at fundraising in
197
00:10:47.759 --> 00:10:49.559
school and things like that. I was pretty good at that,
198
00:10:49.600 --> 00:10:53.480
but I knew nothing about really selling. And living in
199
00:10:54.039 --> 00:10:59.600
Massachusetts turned out my territory was Maine, Vermont, and northern
200
00:10:59.679 --> 00:11:02.799
New he I'm sure, all right, Walker, you know Maine
201
00:11:02.799 --> 00:11:05.639
because you hunt there. But there aren't a lot of
202
00:11:05.679 --> 00:11:07.879
people in those I mean there are, but to you
203
00:11:07.960 --> 00:11:09.759
and I, to the rest of us that come from
204
00:11:09.759 --> 00:11:11.559
metro areas, there aren't a lot of people. So I
205
00:11:11.600 --> 00:11:15.360
would drive from one stop to the next. I'll get there,
206
00:11:15.639 --> 00:11:17.279
but I would drive from one stop to the next
207
00:11:17.440 --> 00:11:19.399
hour hour and a half between stops, and they were
208
00:11:19.399 --> 00:11:21.879
all cold calls. Now these were people that knew us,
209
00:11:21.960 --> 00:11:23.879
but we were trying to sell them to kind of
210
00:11:23.879 --> 00:11:26.360
come back in the industry. In that territory. There hadn't
211
00:11:26.399 --> 00:11:28.919
been somebody up there for a long time. We were selling
212
00:11:29.360 --> 00:11:32.200
foam products, anything soft that you could sit on or
213
00:11:32.200 --> 00:11:38.120
package things in. Fascinating business. But you know, his training
214
00:11:38.200 --> 00:11:40.840
was very similar. There's the phone, there's the car. He
215
00:11:40.960 --> 00:11:44.440
gave me his old car. Here's a card. But don't
216
00:11:44.440 --> 00:11:46.440
spend more than next dollars. You know, fill your tank
217
00:11:46.480 --> 00:11:48.240
whenever you need it. And I was just driving around
218
00:11:48.279 --> 00:11:51.000
and I was hitting these really small shops and not
219
00:11:51.120 --> 00:11:56.080
being very successful because my training was you know the same. Yeah,
220
00:11:56.360 --> 00:11:58.399
all right, take a second before we get into the
221
00:11:58.440 --> 00:12:00.840
meat here and talk about out how each of you
222
00:12:00.879 --> 00:12:02.679
got into sales training.
223
00:12:03.919 --> 00:12:04.320
Walker.
224
00:12:05.879 --> 00:12:09.120
So, I have a friend of mine. I was fishing
225
00:12:09.159 --> 00:12:12.000
with him one day and he said, I'm going he said,
226
00:12:12.000 --> 00:12:15.240
I hired a sales coach. I said, really, I said,
227
00:12:15.240 --> 00:12:16.799
why hell do you need a sales coach? You're great
228
00:12:16.799 --> 00:12:18.399
at sales, you know a ton of people, You've got
229
00:12:18.440 --> 00:12:21.240
lots of friends, you convinced people of stuff. Why don't
230
00:12:21.240 --> 00:12:23.559
we need sales training? He said, well, I really, I
231
00:12:23.600 --> 00:12:25.759
think I could do better. I was like, that's crazy,
232
00:12:25.799 --> 00:12:28.279
and I was sure that he'd gotten ripped off. And
233
00:12:28.360 --> 00:12:31.000
so I called a sales coach and said, I want
234
00:12:31.039 --> 00:12:32.919
to come talk to you. I said, my friend gave
235
00:12:32.960 --> 00:12:35.120
you money, and I think you ripped him off, and
236
00:12:35.159 --> 00:12:37.440
I want to come up a conversation. So my arrogant
237
00:12:37.480 --> 00:12:39.519
self went over to go sit down with him, and
238
00:12:41.200 --> 00:12:45.679
thirty minutes later, well he asked me. He said, you're
239
00:12:45.720 --> 00:12:47.240
in commercial real essays. He is that you must have